What We Collect and Why We Use It
When you open a wen999 account, we collect the information you provide directly — your name, contact details and payment method credentials such as your JazzCash mobile number or Easypaisa wallet ID. We also record transactional data each time you deposit or withdraw via Raast or
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Bank Transfer, including timestamps and amounts, to maintain accurate account records and meet our compliance obligations. Device data such as your browser type, IP address and session length is collected automatically when you access the lobby on mobile or desktop. We use all of this to
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run your account, process payments, detect unusual activity on your wallet and respond to your support requests. We do not sell your personal data to marketing companies. Data shared with payment processors, including Raast and mobile wallet providers, is limited strictly to what is needed to
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complete your transaction. Availability of our services depends on local law and eligible regions. Retention periods vary by data type — payment records are kept longer than session logs, and you may request specific details about how long your data is stored by contacting our support
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team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.